FAQ - Astreea Igloo

Everything You Want to Know

Where do your items come from?

All Astreea products are designed in Europe and the US, and are manufactured exclusively in-house at our own factories within the European Union.

Where are you located?

Astreea is based in the European Union, with branches in over 60 countries.

Where can I buy your product?

You can purchase our products at www.astreeadomes.co.uk/store or through our local partners in over 60 countries.

How do I get started with the product?

We recommend reading the user manual and following the assembly instructions carefully. We also provide video tutorials on how to assemble most of our products.

What do I do if I had an issue with my order?

If you experience any issues with your order, please contact us at sales@astreeadomes.co.uk or fill out this form. Be sure to have your product invoice handy. We'll do our best to resolve the issue promptly.

How do I contact sales?

For questions or support, email us at sales@astreeadomes.co.uk or fill out this form and request to be connected with our sales team.

How do I make a purchase?

Choose the product(s) you want to purchase, choose the quantity you want, add it to your cart, proceed to check out, fill in all the billing and shipping information needed, choose your preferred payment method and proceed to checkout.

How do I cancel my order?

To cancel your order, please contact us at sales@astreeadomes.co.uk or fill out this form. Make sure to include the product name and your order number in the message box.